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Tescodocs
NHS trusts pledge to copy Tesco business methodsThursday June 15, 2006
Chief executives of NHS trusts vowed yesterday to adopt the techniques of Tesco and Toyota to save lives and reduce costs by introducing the principle of 'lean' management pioneered by successful companies.
By eliminating unnecessary processes, the NHS could speed a patient's progress from A&E to the operating theatre, said Dame Gill Morgan, the NHS Confederation's chief executive.
The approach was tested in Bolton hospitals, where mortality rates were cut by at least a third after services were redesigned around the needs of patients instead of the convenience of staff.
walkin on 2006-06-15
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