Returns - Boiron USA
eHealthLand act as agents for ABC Homepathy and therefore, for the purposes of the policy, you can consider your relationship with ABC Homeopathy to be with eHealthland
- eHealthLand must be notified of any problems with the products shipped to the customer within 5 days of receipt of the products, otherwise the customer will be deemed to HAVE ACCEPTED the goods.
- All returns must be pre-approved by a customer service representative by e-mail. An Return Merchandise Authorization (RMA) # will be given at that time, which must be attached to all correspondence (letter, invoice, etc with returned product). eHealthLand will not approve return of any product more than 30 days past receipt date.
- In the event of a shipping error, manufacturing problem or customer service error, every effort will be made to remedy the situation.
- In the event of customer error, credit will not be issued until product is received in perfect condition. The customer is responsible for shipping the items back at his/her own expense. Please note all single remedies will be subject to a 15% restocking fee, all combination remedies will be subject to a 25% restocking fee.
The following items are non-returnable. NO EXCEPTIONS.
- Unit dose LM potencies
- Liquid dilutions
- Mother tinctures